Support

For support, privacy requests, data requests, bug reports, or App Store review communication, contact:

Before Contacting Support

Please include, when possible:

Device model and iOS version.
App version and build number.
Whether the phone was mounted on the handlebar or used in pocket / screen mirroring mode.
Whether location permission was allowed.
A short description of the issue.
Optional exported ride diagnostics if the issue is related to ride tracking.

RideMind AI is a ride coach and analysis tool. It does not guarantee safety, prevent crashes, detect crashes, or replace emergency services.

Do not operate the phone while riding. Stop in a safe place before interacting with the app.

For emergencies in Turkey, call 112. In other countries, contact the local emergency number.

Read the RideMind AI Privacy Policy at Privacy Policy.