Support
For support, privacy requests, data requests, bug reports, or App Store review communication, contact:
Metehan EYICALIS
metehan.eyicalis@gmail.com
Before Contacting Support
Please include, when possible:
- Device model and iOS version.
- App version and build number.
- Whether the phone was mounted on the handlebar or used in pocket / screen mirroring mode.
- Whether location permission was allowed.
- A short description of the issue.
- Optional exported ride diagnostics if the issue is related to ride tracking.
Safety Notice
RideMind AI is a ride coach and analysis tool. It does not guarantee safety, prevent crashes, detect crashes, or replace emergency services.
Do not operate the phone while riding. Stop in a safe place before interacting with the app.
For emergencies in Turkey, call 112. In other countries, contact the local emergency number.
Privacy
Read the RideMind AI Privacy Policy at Privacy Policy.